LIABILITY · HAFTPFLICHT
You are settling on the other side's number.
On a liability claim the residual value is stated by an assessor instructed and paid by the claimant. The lower it is, the more cash the claimant receives. There is no neutral figure in the file.
On almost every liability claim we have examined, the residual stated in the assessment sat below the highest bid the platforms produced on the same vehicle.
Three years of one German motor book. The average difference per vehicle is large against the cost of scoring a claim — we put the figures, and how they were derived, in front of any insurer looking at this seriously.
Two figures already in the file
The residual value stated in the assessment, and the highest bid the platforms produced on the same claim. Nothing here is modelled — it is the distance between two numbers that already exist.
Knowing it is not recovering it
The difference is no secret. Whether an insurer recovers it depends entirely on whether it can act while the claim is still open — and the only defence available today answers after the window has closed.
Measured across three years of third-party liability claims from one German motor book, January 2023 to March 2026. Residual value stated in the assessment compared with the highest bid received across all platforms on the same claim. This is a liability-only derivation and is not an average across all lines of business. Because the figures come from a customer's book, we report them directly to insurers under confidentiality rather than publishing them.
THE TIMING GAP
The current defence arrives too late
You paid for an auction to produce a figure you can no longer use.
THE COMMITMENT
A binding offer, not a valuation
A value is something to discuss. An offer to buy the vehicle at that value is something to settle on.
A firm offer to buy
A named buyer, a fixed price, free collection from wherever the vehicle stands, and payment on collection.
Within the window
In minutes, while the claim is open and before the claimant has sold the vehicle.
We buy the vehicle
We collect and pay. Whatever it sells for afterwards is our result and never appears on your file.
The one condition
While our offer stands, the vehicle is not listed on other platforms. An offer we cannot honour is not an offer — and a buyer bids fully only for a vehicle he is certain to receive.
HOW THE TRANSACTION WORKS
What makes the commitment a mechanism rather than a promise
Committing to a price is easy to say. What makes it hold is the settlement infrastructure underneath it, which ECX built and operates.
Held, not promised
Payment moves through a regulated payment provider and releases when the transaction completes. Neither side is exposed to the other's solvency at any point.
Verified before they can bid
Every buyer is identity-checked before entering the process. There is no anonymous participant anywhere in the chain.
Documents are handled for you
Title, deregistration and documentation are handled as part of the transaction. That is what lets a buyer in another country take the vehicle at all — and therefore what lets him bid at his real price.
Settlement inside insurer-sourced salvage. It is why the resale is our problem rather than yours.
THE ECONOMICS
Three terms, and you already know two of them
Your liability total losses a year
The volume of claims where a residual value stated by the other side decides part of your payout.
The average difference per vehicle
The distance between the stated residual and the highest bid the platforms produced. Measured on comparable claims, and supplied to you with the derivation.
The share you recover
How often a binding offer, delivered in time, actually changes the settlement. Nobody has measured this yet — which is precisely what a pilot is for.
Two of the three terms are already known. A pilot replaces the third with a measurement rather than an assumption.
Against that recovery sits the cost of scoring the claims, and against it also sits the platform posting fee avoided on every claim where a binding offer is accepted instead of an auction. We will run the calculation on your own volumes, with our measured difference and your assumptions, before you commit to anything.